Ocean Lakes Properties Beach House Rentals

Policies, Rental Information & Guest Responsibilities

Please read the following policies carefully before making your reservation. By reserving a rental property through Ocean Lakes Properties Beach House Rentals, you agree to abide by the applicable rental policies, the Guest License Agreement, and all rules and regulations established by Ocean Lakes Family Campground.

Failure to comply with Ocean Lakes Properties’ policies or campground rules may result in eviction without a refund and additional charges, as applicable.

Seasonal Rates & Rental Dates for 2027

Our rental rates vary by season, property size, location, and amenities.

• In-Season Rates: May 29 – August 13, 2027
• Mid-Season Rates: May 8 – May 28, 2027, and August 14 – September 10, 2027
• Off-Season Rates: January 1 – May 7, 2027, and September 11 – December 31, 2027

Weekly Rentals: May 29 – August 14, 2027, rentals are offered by the week, Saturday through Saturday, subject to the applicable rental dates and availability.

July 4th Holiday Week: The week of July 3–10, 2027, carries an additional $100 charge above the listed gross rental amount.

Rates, availability, and property information are subject to change. Please confirm the applicable rates and rental requirements when making your reservation.

About Our Rental Properties

Ocean Lakes Properties Beach House Rentals offers a variety of vacation accommodations throughout Ocean Lakes Family Campground, including beach houses, mobile homes, houses, trailers with additions, park model trailers, and other rental units.

Properties vary in size, location, layout, furnishings, and amenities. Each home is individually owned and may differ in its features and equipment.

Please review the individual property listing carefully before booking. Guests are responsible for selecting a property that meets their needs, including sleeping arrangements, accessibility requirements, and available amenities.

Reservations, Deposits & Payments

A deposit equal to one-half of the total gross rental amount is required within 14 days of making a reservation.

The deposit may be paid by check, money order, or accepted credit card. Checks should be made payable to Ocean Lakes Properties Beach House Rentals. The signed Guest License Agreement must be submitted as required.

The remaining balance, including applicable taxes and fees, is due 30 days before the scheduled arrival date, except for last-minute reservations, which must be paid in accordance with the instructions provided at booking.

A $65 Administration Fee and a $75 Accidental Damage Waiver Fee are charged for each reservation.

Payment requirements include the following:

• Personal checks are not accepted within 30 days of arrival or for last-minute reservations.
• Final balance payments may be made by cashier’s check, money order, or accepted credit card.
• A $35 fee applies to returned checks.

Please refer to your reservation confirmation and Guest License Agreement for the payment terms applicable to your booking.

Occupancy & Guest Eligibility

The person making the reservation must be at least 25 years of age.

We rent to families and responsible adults. We do not rent to house parties or non-family groups, including fraternity groups, high school graduation groups, spring breakers, or other groups deemed unsuitable at the discretion of Ocean Lakes Properties.

Some properties may accept properly chaperoned religious organizations with prior approval.

Occupancy is strictly limited to the maximum number of guests specified for the rental property, regardless of the number of available beds. Children three years of age and under are the exception under our occupancy policy.

Violations of occupancy or group policies may result in termination of the rental without a refund.

Check-In & Check-Out

Check-in begins at 4:00 PM. Early check-in cannot be guaranteed.

Guests must check in at the Ocean Lakes Properties office on Spring Lane, located between the Security Office and the South Gate Entrance, to receive their check-in package and house keys.

For arrivals after office hours, check-in packages are transferred to the Main Office until it closes and then to the Main Security Gate for overnight pickup. Packages not collected overnight are returned to the Ocean Lakes Properties office by opening time the following morning.

Check-out is before 10:00 AM. Late departures are not permitted without prior authorization. A $50 per hour late departure charge applies.

Before leaving, guests are responsible for washing their dishes and removing their trash. Our required cleaning service will handle the remaining scheduled cleaning tasks.

If departing outside regular office hours, follow the current key-return instructions provided in your check-in materials.

Parking Passes & Vehicle Restrictions

Each reservation includes two complimentary parking passes.

Approximately 30 days before arrival, the primary email address on the reservation will receive a vehicle registration request. Guests must return the completed information by the stated deadline.

Additional parking passes are available for a fee:

• $12 per vehicle, per day when requested and paid in full at least 14 days before arrival.
• $15 per vehicle, per day when requested within 14 days of arrival or at check-in.

Parking passes will be mailed to the reservation address when the applicable requirements have been met. Additional passes are subject to campground rules and parking limitations at the property. Vehicles that cannot be accommodated at the rental unit must use the designated overflow parking area adjacent to the South Gate.

Campers and motor homes may not be connected to or used on rental properties.

Motorcycles may not be ridden within the campground. They must be transported by trailer, pushed or towed to the rental unit, or parked in the designated area.

Keys & Lost Keys

Two sets of house keys are provided at check-in. Properties with coded locks may still require keys for operation.

Please return both sets of keys according to the departure instructions provided by Ocean Lakes Properties.

A $15 charge per lost key applies. Keys located and returned after departure do not qualify for a refund of the lost-key charge.

Pet Policy

At Ocean Lakes Properties Beach House Rentals, most vacation homes maintain a strict No Pets policy. However, a select number of homes are designated as Dog Friendly and welcome guests traveling with dogs.

Dogs are permitted only at properties specifically designated as Dog Friendly. Pets of any kind are prohibited at No Pets properties, subject to applicable law.

For Dog Friendly properties:

• A maximum of two (2) dogs is permitted.
• A non-refundable pet fee of $300 per dog, per week applies.
• Dogs must be supervised and cared for by the guest at all times.
• Guests must provide appropriate food and water bowls.
• All feeding and watering must take place inside the rental property. Food and water may not be left outside.

Emotional Support Animals (ESAs) are not permitted under this pet policy. Service Dogs are permitted in accordance with applicable law.

Damage caused by a Service Dog or other authorized animal is not covered by the Accidental Damage Waiver and remains the guest’s responsibility.

Unauthorized pets or violations of the pet policy may result in eviction without a refund and/or additional charges for cleaning, damage, or other applicable costs.

Guests reserving a Dog Friendly property who indicate they will bring a dog will receive the full Pet Policy and Pet Agreement before arrival. Guests must review and agree to the additional terms and requirements outlined in that agreement.

Linens & Personal Supplies

Rental homes do not include sheets or towels. Guests may bring their own linens or purchase the optional linen rental package. The cost of the linen package varies by property.

The linen rental package includes:

• One sheet set for every bed.
• A towel pack based on the home’s maximum occupancy, consisting of one bath towel, one hand towel, and one washcloth per person.
• Bath mats.
• Kitchen towels.

Beach towels are not included.

Important Linen Bag Instructions: If you rent the linen package, do not place blankets, quilts, comforters, mattress pads, pillows, or rugs in the rental linen bags. These items belong to the homeowner and must remain inside the property. Items removed or lost by placing them in linen bags may result in replacement charges.

Kitchen Equipment & Household Supplies

All homes will have basic kitchen equipment, including dishes, bowls, cups, knives, forks, spoons, pots and pans, baking pans, a regular coffee maker, microwave, toaster, and can opener.

Guests must provide their own consumable and personal supplies, including:

• Toilet paper and paper towels.
• Dish detergent and hand soap.
• Laundry detergent.
• Other household consumables and personal necessities.

If consumable supplies have been left at the property, guests are welcome to use them. However, these items are not guaranteed to be available.

Other items, such as irons, ironing boards, coat hangers, and grills, are not guaranteed amenities and may not be provided.

Cleaning Policy

Professional cleaning is required for every reservation. The cleaning fee varies by property, and rental homes are scheduled to be cleaned before guest arrival.

If you discover a cleaning problem upon arrival, it must be reported using the phone number provided on the front of your check-in package by 9:00 PM on check-in day or by 10:00 AM the following morning. Failure to report a cleaning concern within this timeframe may prevent Ocean Lakes Properties from addressing the issue.

Guests are responsible for washing their dishes and removing their trash before departure. Please do not move beds or other furniture from room to room.

If you rent the linen package, follow the linen return instructions provided with your rental materials. Failure to return rental linens as directed may result in additional linen service charges.

Accidental Damage Waiver

A $75 non-refundable Accidental Damage Waiver Fee is charged for each reservation.

The waiver is intended to cover qualifying unintentional accidental damage to the rental property or its contents, up to $500, subject to the terms and exclusions of the waiver.

Guests must report accidental damage to Ocean Lakes Properties Beach House Rentals within 24 hours of the incident. Ocean Lakes Properties will investigate the reported damage and determine, at its discretion and in accordance with the applicable waiver terms, whether the damage qualifies for coverage.

Failure to report damage within the required timeframe may result in the loss of waiver protection.

The Accidental Damage Waiver does not cover:

• Intentional acts, gross negligence, or willful misconduct.
• Pet-related evidence, cleaning, or damage, including damage caused by authorized animals.
• Damage caused by unauthorized groups.
• Failure to complete guest responsibilities, including intentionally leaving the unit unclean in areas the guest was required to clean.
• Linen company fees resulting from failure to remove linens from beds and place them in the designated linen bags.
• Loss of use.
• Loss of or damage to guests’ personal property or rental equipment brought onto the premises.
• Normal wear and tear.
• Damage to golf carts or other electric vehicles.
• Damage resulting from violations of Ocean Lakes Family Campground rules and regulations or local, state, or federal law.
• Acts of God.

Ocean Lakes Properties Beach House Rentals and property owners are not responsible for loss, damage, or theft of guests’ personal belongings, including vehicles, recreational vehicles, personal items, and cash.

The Accidental Damage Waiver is not insurance and does not eliminate guest responsibility for damage that falls outside its terms.

Cancellation Policy

For reservations canceled 30 days or more before arrival, Ocean Lakes Properties will retain 15% of the Gross Rental Fee plus the $65 Administration Fee from the amount paid. The $75 Accidental Damage Waiver Fee will be refunded in full. Any remaining balance will be refunded.

For reservations canceled less than 30 days before arrival, or when a guest refuses the rental property or does not arrive, the total amount paid will be retained, including the Administration Fee and Accidental Damage Waiver Fee.

Additional prepaid Express car passes must be mailed back to the Ocean Lakes Properties office to qualify for a refund.

Changes to reservation dates may affect cancellation eligibility. Please contact our reservation team before changing or canceling a reservation and refer to your signed Guest License Agreement for the terms applicable to your booking.

Ocean Lakes Properties reserves the right to discontinue occupancy when, in its judgment and subject to applicable law, a guest’s occupancy is detrimental to the premises.

Tropical Storm & Hurricane Policy

The safety of our guests is important to us. If a named tropical storm or hurricane approaches the Myrtle Beach area, the following cancellation and early departure policy applies.

If a named storm is in the Atlantic

If a storm has been named but no qualifying warning or evacuation has been issued for Zone A in the Myrtle Beach area, guests who choose not to travel must contact Ocean Lakes Properties at 1-800-845-2229 before their scheduled arrival date.

A named storm alone does not guarantee a refund. Unless a qualifying storm warning or evacuation applies, the standard cancellation policy remains in effect.

If a qualifying storm warning or evacuation is issued

If a named storm warning or evacuation is issued for Zone A in the Myrtle Beach area, guests with reservations covered by the qualifying storm dates will receive a full refund of monies paid.

If you are already staying in your rental

If a qualifying named storm warning or evacuation is issued during your stay, you may be eligible for a refund for the unused portion of your reservation.

To qualify, you must depart by the regular check-out time and return your house keys and vehicle pass to the Ocean Lakes Properties office.

Important storm cancellation information

To qualify for a storm-related refund, your reservation dates must fall within the dates covered by the named storm warning or evacuation, and the cancellation must occur before normal business operations resume.

Reservations outside the qualifying storm dates remain subject to the standard cancellation policy.

For questions regarding a potential storm-related cancellation, please contact Ocean Lakes Properties at 1-800-845-2229.

Maintenance & Equipment

Please report inoperative equipment or maintenance concerns to the Ocean Lakes Properties office as soon as possible so we can coordinate the appropriate service.

We will make reasonable efforts to arrange repairs as promptly as possible. Service requests received after 5:00 PM may not be handled until the following day, except in emergencies.

Mechanical failures involving appliances, televisions, cable service, washers, dryers, or other equipment do not automatically qualify for a refund.

Maintenance requests are handled according to the nature and urgency of the issue. Please follow the current after-hours instructions provided by Ocean Lakes Properties for maintenance emergencies. After hours emergencies can be reported to 843-238-5636.

Ocean Lakes Properties reserves the right to enter rental properties as reasonably necessary to perform required maintenance, including scheduled filter changes.

Locked Storage Sheds & Closets

Some homeowners maintain locked sheds or closets for personal belongings and equipment. These areas are not included in the rental and must not be accessed by guests.

Personal items stored in locked areas, including golf carts, are not provided as part of the rental.

Golf Cars

Golf cars are not included with Ocean Lakes Properties rental homes unless expressly stated in the applicable rental agreement.

Ocean Lakes operates a separate golf car rental service on a first-come, first-served basis. Reservations cannot be made in advance. For information about rental availability, pricing, driver requirements, or campground rules for personally owned golf cars, contact the Golf Car Rental Office at 843-238-8841 or visit www.oceanlakesgolfcars.com.

If you bring your own electric golf car, contact the Golf Car Rental Office for current policies and procedures.

Grills & Outdoor Amenities

Grills are not a required amenity, and homeowners are not required to provide them. If a grill is available at your rental home, you may use it.

Ocean Lakes Properties is not responsible for the condition of grills at individual properties or for providing propane or other fuel.

Outdoor furniture, decks, porches, and other amenities vary by property. Please review the individual rental listing for details.

Construction & Surrounding Area

Ocean Lakes and the surrounding Myrtle Beach area continue to develop, and construction may occur near rental properties.

Because construction locations and schedules can change, we cannot guarantee that a property will be free from nearby construction during your stay.

If construction affects your vacation, please notify Ocean Lakes Properties. We will make reasonable efforts to communicate concerns when possible; however, nearby construction does not automatically qualify a guest for a refund or relocation.

Viewing Rental Properties for Future Reservations

Guests interested in viewing rental properties for a future stay should contact the Ocean Lakes Properties office for guidance.

Keys for viewing properties are not issued after 3:00 PM. Property access is subject to availability, homeowner requirements, and current office procedures.

Beach Tent & Shading Device Ordinance

Ocean Lakes Family Campground is located in Horry County, and guests must comply with applicable county beach ordinances and campground rules.

Under the applicable beach ordinance, shading devices other than circular umbrellas with a circular shade no greater than 7 feet 6 inches in diameter are prohibited on the beach.

Shading devices may not be tied, bound, or connected to one another in any manner.

Between 7:00 PM and 8:00 AM, beach equipment may not be left, placed, or set on the beach. This includes shading devices, surfboards, floats, rafts, volleyball nets, and similar items. Items left on the beach during these hours may be removed.

Beach umbrellas that comply with the applicable requirements may be brought by guests or rented through the beach service.